The Office of the Extractive Sector CSR Counsellor is part of the Government of Canada's strategy on corporate social responsibility. As part of its role, the Office launched a dispute resolution mechanism, called "the Review Process" on October 20, 2010.
The objective of the Review Process is to foster dialogue and to create constructive paths forward for all parties. Requests may be brought to the Office by individuals, groups or communities who wish to raise issues regarding the overseas activities of Canadian mining, oil and gas companies. The issues must relate to the endorsed performance guidelines in the Government of Canada's CSR strategy (the International Finance Corporation's Performance Standards on Social & Environmental Sustainability, the Voluntary Principles on Security and Human Rights, and the Global Reporting Initiative). Canadian mining, oil and gas companies who believe they are the subject of unfounded allegations concerning their overseas corporate activities may also bring requests to the Office. You can find out more about the Review Process in this Guide and on the Office's website: www.international.gc.ca/csr_counsellor-conseiller_rse