This toolbox enables oil and gas companies to create, implement and raise awareness of Community Grievance Mechanisms (CGMs).
Wherever oil and gas companies do business, engaging with affected
communities and responding to their concerns is essential to operating
successfully whilst ensuring respect for human rights. Processes that
allow concerns to be raised and remedied—also known CGMs—are an
important method of achieving this aim.
The IPIECA CGM toolbox is based on the operational experiences of
IPIECA member companies and is relevant for both companies who have
existing CGM processes and those seeking to establish a CGM. More
broadly, this toolbox encourages the implementation of the Access to
Remedy pillar outlined in the United Nations Guiding Principles on
Business and Human Rights http://www.ipieca.org/publication/community-grievance-mechanism-toolbox?utm_source=All+IPIECA+MEMBERS&utm_campaign=ef715cbd63-CGMtoolbox5_6_2014&utm_medium=email&utm_term=0_94d8a421aa-ef715cbd63-43957261
Dr Ana Maria Esteves
Community Insights Pty Ltd
Social Impact Assessment e-learning programme
Community Insights Group